Reconciliation TAT
9h → 23min
Back to Case Studies
Payments · Low-Code + RPA
Payment Industry Giant: Reconciliation with Low-Code and RPA
Reconciliation was eating up every business day, and exceptions were piling up faster than teams could close them.
Exceptions
↓ 74%
Manual Effort
↓ 68%
Annual Savings
$3.6M
"Our team finally had time to solve exceptions, not just chase them."
Director, Payment Operations
Client Context
A payment company operating across multiple rails needed same-day reconciliation confidence to support scale, compliance, and partner trust.
Core Challenge
Manual operations, disconnected workflows, and late exception visibility were creating delays and forcing teams into repetitive high-pressure effort.
Turning Point
Instead of replacing everything, we introduced a low-code orchestration backbone and RPA workers where repeatability mattered most.
Delivery Journey
We mapped process bottlenecks, implemented exception routing logic, and layered bot-assisted matching into finance and operations workflows.
Human Impact
Operations staff moved from repetitive reconciliation to managing true anomalies and quality controls. Finance leadership got predictable cycle times.
Outcome
Turnaround time dropped from hours to minutes, manual effort fell significantly, and the organization unlocked both cost efficiency and operational resilience.
Next Step